Please verify your age before entering the site
18+ Only. This product contains nicotine, which is a highly addictive substance. Not suitable for pregnant or lactating women.
Last updated: August 13, 2026
This website is operated by CLOUD SOUTH ROYAL TOBACCO TRADING L.L.C. ("SING", "we", "us", "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from this website.
We may collect information you provide directly to us, including your name, email address, phone number, delivery address, and order details when you contact us, place an enquiry, or make a purchase. We may also collect limited technical information (such as browser type and general location) automatically when you use the site.
We use the information we collect to process orders and enquiries, respond to customer service requests, verify age eligibility, improve our website, and communicate with you about your order or, where you've agreed to it, about new products and offers.
Our products contain nicotine and are intended for adults 18 years of age or older. We use an age verification step on this website and may request further proof of age at the point of delivery, in line with applicable regulations.
We do not sell your personal information. We may share limited information with trusted third parties who help us operate the business — such as delivery couriers and payment processors — solely for the purpose of fulfilling your order.
If you contact us via WhatsApp, your phone number and the content of your message are processed in line with WhatsApp's own privacy practices, in addition to this policy.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
If you have any questions about this Privacy Policy, please contact us via WhatsApp or through the enquiry options available on this website.
This page is provided as general guidance and does not constitute legal advice. We recommend having this policy reviewed by a qualified legal professional to ensure full compliance with UAE data protection law and any other applicable regulations.